Category Archives: leadership

Ode to Teachers

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NaBloPoMo 2020 – Today’s Lesson

How is Son?  Who is Son?  What can I tell you about Son?

Zoom parent teacher conferences are the bomb!!  From the comfort of my own office chair, I met with four of Son’s teachers today and had the most efficient yet meaningful conversations in recent memory. No driving around campus looking for parking, forgetting my school ID in the car, and rushing through the maze of hallways trying to find the right classrooms.  And the teachers, OMG, God bless ‘em. 

They moved everything online back in the spring—heroic.   All summer they prepared for at least three separate and equally challenging contingencies for fall, and at least one department completely reinvented the entire year’s curriculum (all hail PE teachers!).  On Back to School Night I could practically palpate the passion and love for their calling, even in two dimensions and from afar.  I jumped at the chance to talk to them again.

German Teacher assigned literature on coping with change, encouraging students to develop a habit of self-reflection and -regulation through adversity—in a second language—a compound life practice in flexibility.  English Teacher cheers thoughtful dissent and cogent argument.  And Physics Professor and I chatted for 30 minutes on everything from Son’s kinetic tendencies to food as medicine, to intrinsic and extrinsic drivers of longevity, to herd immunity manifestos and how to interpret them. 

Teachers yearn to know their students personally.  Their primary objective and source of fulfillment is the growth and development of young minds toward an infinite future of creativity and independence.  Their enthusiasm is infectious, their feedback to parents invaluable.  Gratitude for all teachers, mine included, moved me deeply today.  May we lift this profound appreciation every day, and uphold all educators accordingly.

Credentials and Credibility

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NaBloPoMo 2020 – Today’s Lesson

Who do you trust?  Why? 

Margo and I were friends.  So when she recommended Christine as a life coach, I trusted enough to make the call.  I had no idea what a life coach was; “CPCC” was meaningless to me.  But after the intake call, her credibility and expertise were well-established, and she has been my coach ever since.  That was 2005.

I spent $900 and a weekend on Zoom last month for Ozan Varol’s Moonshot Academy.  I trusted in the value of the experience based on my interaction with Ozan’s Inner Circle to date—for two days I would give and receive peer coaching in a creative and challenging environment.  And bonus, I met Andrew, Kes, and Nicole.  Each of us aims to learn, share, expand our horizons, and do more good, hallelujah!

Kes’s last blog post goaded me to differentiate between credentials and credibility—my own and others’ alike.  Do I deserve your trust in clinic just by virtue of my MD?  What about when I speak and write on communication and leadership?  Why should you trust me?  Why should I trust you?

What are credentials?  My list includes education, work/life experience, recommendations/references, and body of work (eg peer reviewed publications). 

What establishes credibility?  My list: Attitude (humility, honesty, curiosity, reciprocity); consistency and integrity; purpose; quality of relationships (and thus references).  Christine’s credentials are solid.  Like any good professional she expands her expertise with continuous study.  But her credibility stems from her honesty and integrity—who she is.  It’s why I refer patients and friends.  Their feedback glows, and Christine’s credibility expands.

So perhaps credentials are superficial—what we’ve done, what’s immediately visible…  And credibility is deep—who we are, what we’re about.  I know which is more important to me.

Keeping In Touch

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NaBloPoMo 2020 – Today’s Lesson

How have you maintained and nurtured your ties this year? 

As the days get shorter and colder, I feel the annual personal regression set in.  In 2020, this carries new and important implications.  The busier I get, the more I value quiet and solitude.  But my soul sings in connection—broad, frequent, and deep.

Since March I count at least six new, recurring engagements with friends and family, occurring over phone, Zoom, and snail mail.  They have all held me up and calmed me down through tumult.  And they all occurred organically—all of us seeking comfort, connection, and meaning through the chaos and morass.  All signs point to these as my social and emotional beacons through the coming winter.  What will your beacons be?

At work, this year has tested our teams.  Even the most resilient ones have strained under the stress of complex and prolonged uncertainty.  Though we returned to work in June, we are still not together like before.  We’ve had to find new ways to stay connected, including weekly video calls and now the possibility of daily, one-song, video dance parties.  I see more clearly now where I can connect more regularly one on one, and how individuals may need me to show up in different ways.  I would have told you for many years now that I understand this concept; today I feel at least one step closer to living it for real.

Relationships are already hard.  Cultivating and sustaining healthy ones in the midst of crisis, in an increasingly Volatile, Uncertain, Complex and Ambiguous (VUCA) world, takes extra attention and effort.  I must constantly attune and retune. 

Every encounter is an opportunity to try; it makes me better, and I’m grateful.