Hippie Zealout Conference High! Notes from CENTILE 2015

Hello again, friends, I have missed you!  It’s been an exciting and exhausting month of travel, nature, speaking, and learning.  My brain and heart are both so full I can hardly stand it, and all I want to do is write and talk about it!  Last week I attended yet another phenomenal meeting!  I feel another quantum leap coming on, both professionally and personally.  Below is the spontaneous post I wrote over lunch on Tuesday, and I wish I had published at the time.  I would have made my own deadline and… well whatever, it’s all about learning to put myself out there with less fear and judgment.  *sigh*

Now I have some time to synthesize and process…  Here’s hoping I can articulate and share effectively! 🙂  Thank you for reading, and please share your thoughts! –Cathy

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Tuesday, October 20, 2015

Hello from Washington, DC! I submit this report from Day 2 of the CENTILE Conference, 2015, the International Conference to Promote Resilience, Empathy, and Well-Being in Health Care Professions.  I am in symposium heaven—it’s a veritable love fest of like-minded and like-souled physicians, nurses, educators, scientists and others, all here to share what we’re doing to make medical practice and practitioners healthier!

In the spirit of sharing and collaboration, I present in this post the highlights of the conference so far, and invite you all to reply and share how they resonate with you. Let’s explore how we can make not only medicine more humane, but life on Earth, and all of our relationships, too!

Caveat: My own thoughts will appear in [brackets]. The other ideas come from my handwritten notes, and I make no claims of content accuracy.  They are what resonate with me personally, experienced through my existing filters…  I hope they move you, as well.

  • ‘Burnout’ may be an obsolete term, fixing our gaze on what’s wrong. It may benefit us all more, rather, to shift our attention to wellness, in all its forms and layers. [“Energy flows where attention goes.”]
  • Six areas of job-person fit or mismatch:
    • Workload
    • Control (choice, discretion, voice)
    • Reward (compensation, recognition, acknowledgement –[“I see you.”])
    • Community (workplace RELATIONSHIPS!!!)
    • Fairness (promotions, etc. [!gender bias])
    • Values ([Your WHY—does it align with the organization? Does the organization walk its talk? Does it allow or hinder you to walk yours?])
  • There are mountains of burnout data, and only molehills for interventions and their outcomes—now we know what to study!
  • Individual strategies are not enough, the system/context also needs to change in order for providers to be well and do their best work—the data is sparse, but that which exists suggests that this is the more effective approach—we need BOTH.
  • Workplace civility: Our words and body language matter, more than we know! When we act meanly or kindly, it does not just affect the other person, it affects everybody. Thus we can choose, in everything we say and do, to contribute to a more loving or a more toxic work environment.
  • We need to change our culture. This will not happen overnight—”there is no antibiotic!” We need to think of it more as sustained lifestyle change—[diet and] exercise!
  • There is now a growing consortium of pediatrics residencies, all collecting data on baseline wellness, innovating and implementing strategies for improvement, and reporting outcomes! Wooooooooo hooooooooooo!!
  • More and more medical schools are changing the traditional teaching models and including resilience training, with amazing results. At St. Louis University School of medicine, by making the first two years pass/fail, decreasing curriculum time by 10%, and offering longitudinal electives, the depression rates among first and second year medical students dropped from 25-35% to 8-21%, and for anxiety from 54-61% to 14-47%, respectively. Holy cow!
  • [I’ve been saying this for a while:] Physicians are [tribal] leaders, like it or not. But they should not be compared to the captain of the ship; rather, they are the coach of a high school soccer team from which no player gets cut and all must participate.
  • You can calculate fiscal ROI for wellness interventions! At one large academic institution, Resilience training for faculty and staff decreased employee healthcare costs by $450 per person for year over 5 years [I’m pretty sure I got that number right…].
  • Partnering health sciences students with a peer health coach during their training improves their subjective well-being, their biometric measurements, as well as their own confidence in advising patients on lifestyle change.  In addition, the peer coaches also benefited similarly.  [ IT’S ALWAYS A WIN-WIN WHEN WE HELP ONE ANOTHER, HOOOOOORRAAAAAAAAYYY!!]
  • Stress is not all bad!
    • “Threat” stress can be—fight or flight—cortisol, vasoconstriction
    • “Challenge” stress can be good—rise to the occasion—DHEA, testosterone, vasodilation
    • “Tend to a friend” stress can be very good—evokes caring behaviors that help the tribe thrive—increases oxytocin, the hormone of love.
    • Generally we see that people with increased stress die earlier, but it’s actually the subset of those who believe that stress is all bad who do this; those who believe that stress is not all bad actually live longer!

Resilience can be learned. It’s proven!  Let’s get started now!!

A Dawdler’s Triumph

I am a master procrastinator! It’s starting to show on this blog, but oh well, now you know me better. In high school I always wrote my English papers at the last minute, up late in the basement office, typing furiously, feeling giddily anxious under the pressure. In the end I always knew it could probably be better had I started sooner, but it was always good enough.

This time, though, I surprised and alarmed even myself.

Two weekends ago, while hiking happily through golden aspen groves in Silver Plume, Colorado, I realized my presentation to the American College of Surgeons Annual Clinical Congress was only ten days away. Rather than work on my slides that weekend, though, I spent my waking hours trekking through beautiful trails of my home state, with dear friends and family. I returned to the routine of life in Chicago only to realize that my blog post deadline had snuck up on me, too. I had every intention of writing on the camaraderie of friends, sharing stories, questioning, and challenging, all in loving, mutual respect and curiosity. I spent that weekend steeped in tribal love! No presentation slides materialized.

The trail to Pavilion Point, Silver Plume, Colorado

The trail to Pavilion Point, Silver Plume, Colorado

Last weekend I was scheduled to present a poster on physician wellness at the Society of General Internal Medicine, Mountain West regional meeting in Denver. Darn, I had to go back!  But as if my Unicycling post had foreshadowed, I overslept, missing my 6:00am flight and the poster session. The presentation was flung from my lazy Susan, thudding gracelessly to the ground. I felt terrible, as my colleagues in New Mexico had toiled to get the poster done on time, and because of my mistake, their work could not be presented.

You’d think the guilt from Friday morning would motivate me to get working on the ACS slide deck, but no. I spent that evening and the next day with my parents, seeking yet more autumn aspens among which to commune. This took us to the blue skies, crisp air, and vibrant foliage of Vail, and then back to Silverthorne, where instead of working I then proceeded to make greeting cards and bookmarks with my brilliant new leaf collection. I had come prepared with cardstock and packing tape, and I basked in procrastination heaven.

It wasn’t until 9:30 Saturday night that I finally opened PowerPoint. I chose a design and color scheme. I scoured files and Pub Med for data and citations. I consulted my outline, framed weeks before, and sifted through photos to represent main ideas. As usual, I felt an exhilarating mixture of, “Why do I do this to myself,” and, “Man, this could be really good.” By 4:30am, with eyelids of lead and a fair bit of pride, I could finally go to bed, 35 hours before the scheduled presentation.

Along I-70, Eagle County, Colorado

Along I-70, Eagle County, Colorado

So holy cow, what happened? This was a very big deal, I was going to speak to an entire audience of surgeons, for Chris-sakes, and they are no easy crowd! How could I put off preparing for THIS long? For my last original talk, at the Chicago Medical Society Midwest Clinical Conference in March, I had prepared weeks in advance, even allowing time to practice in front of friends before the big day. That was pretty uncharacteristic, but it was also a very big deal. For the first time in my professional life, I was not only presenting data and evidence, but also my own personal thesis on physician resilience—practices that I myself assert as fundamental to our professional well-being. WHY did I not take the same solemn approach this time?

Here’s the answer: FEAR. While not paralyzed, I certainly felt stymied. In my experience, surgeons tend not to think very highly of internists, as a group. Our training is shorter (think, ‘easier’), our hours often more forgiving, and our acute impact on people’s lives less (concretely) measurable. We are deemed less worthy, or at least that is my perception of surgeons’ perception (based on personal experience). So the idea of talking to this group on the ‘soft stuff’ of self-care and overcoming personal adversity made me feel more than a little vulnerable. On top of that, I lack the credentials we all look for in academic speakers: research publications, professor status, institutional titles. Who was I to speak with any authority to people who literally hold our patients’ lives in their hands every day?

By the time the slides were first done, I had determined that everything would be fine if I could just be myself behind the podium. After all, they invited me for a reason—someone had seen my CMS presentation and thought I was a good speaker. I’d better be, after nearly 30 years of practice! I’m relaxed, passionate, and articulate. So hopefully, the audience would just forget about my thin credentials and simply be awestruck by my superior presentation structure and style. Oh and I thought the content was pretty good, too.

I finally discovered my core confidence, of course, through writing. On the plane back to Chicago, I took out my freshly crafted aspen leaf notecards to write to my friends. Having just spent such quality time with them, I wanted to stay connected. It’s what I do. They knew about my upcoming talk, and I wanted to thank them for their encouragement and love. I also needed to confess my apprehension—get it out where it was safe. And I found myself writing, “I may not be the one designing the studies, and I may not have the fancy titles. But I’ve dedicated my whole professional life to helping people find their own agency, no matter who they are or what their circumstances. I know this shit; I live it. I’m the perfect person to talk about this, to anybody!”

Aspen leaf notecards and bookmarks, Vail, Colorado, 2015

Aspen leaf notecards and bookmarks, Vail, Colorado, 2015

Thanks to my remarkable tribeswomen, who hold me up even when I’m 37,000 feet in the air, I no longer question my own worthiness among colleagues in the American College of Surgeons, or anywhere. As long as I am my authentic self, and I do my homework, I can speak to anyone. In the hours prior to the talk I did a fair bit of power posing, just to be sure, and everything went swimmingly. I should also mention that three other women spoke at our session. They told personal stories of adversity and how they overcame. It was truly a privilege to be among them.

I sincerely hope that the ACS will invite more speakers from the ‘cognitive’ fields. I encourage the leadership of the American College of Physicians, the internal medicine professional society, to reach out to our surgery colleagues and collaborate on physician wellness initiatives. I read recently, “The only way to survive is by taking care of one another,” attributed to Grace Lee Boggs, 1915-2015.  Just as nobody overcomes personal adversity alone, and no physician can care for patients without an entire team of dedicated staff, no one specialty will hold the patent on physician wellness. Surgeons’ needs differ from internists’, to be sure, but we can all learn from one another, and the sooner we recognize that, the better for us all.

So, I procrastinate. It’s who I am. And I trust myself to get the job done–well, even. I have a chance at redemption for the SGIM blunder. I will represent my UNM colleagues at the podium of another conference in Washington, DC, in 10 days. I have the outline… Planning to create another PowerPoint file in the next day or two…

Unicycling Through the Jungle

Well it was bound to happen sometime–I’m missing a deadline.  Bummer.  It’s not that I don’t care, or that I didn’t see it coming, or that I planned poorly…  Well maybe there was a little poor planning, and also some procrastination.  But I definitely care, and I’ve been thinking about what to write for days!  I just could not pull it together in time, this time.  It feels disappointing, and a little shameful.  I set the expectation for myself and my readers that I would post on the 10th, 20th, and 30th of the month.  My goal was to write material well in advance and schedule it to publish at midnight each day, and that worked the first few months…

And life has gotten in the way.  I’ll spare you the boring details, but suffice it to say that tonight I find myself overwhelmed by the number and complexity of tasks before me.  It’s all stuff I signed up for, that I care deeply about, and that I honestly want to do.  But there are only so many hours in the day and I feel some tough choices coming on.  …Sometimes I think maybe I’ll just push through, like riding a unicycle through a jungle, balancing a Lazy Susan in each hand and one on my head, each spinning precariously with objects of various sizes and shapes.  “I got this,” I think to myself.   But something is bound to fly off and crash to the ground, right?  Maybe it’s something small and replaceable.  That’s okay, I can get another one later.  It’s  the bigger, more valuable things I need to keep an eye on.  How fast are the Susans spinning?  How are they tilted?  Is the porcelain vase too close to the edge?  How will I feel if it flies off and cracks, or shatters?  Will it have been worth pedaling crazily through the rainforest on a one-wheeled circus vehicle?

I think I need to slow down, take a break, set the spinning discs down for a bit.  I can inventory the various objects, and discern the necessary from the recreational, from the extraneous.  I should do this before I lose something precious and irreplaceable.  That I carry them all on Lazy Susans while operating a moving machine is a given–that is just how life feels as a physician, mom, teacher, wife, writer, daughter, speaker, and friend.  And that’s okay.  Balance is a dynamic state; I can keep moving.

Maybe I can also let go my perfectionist tendencies, and allow for some flaws in my designs.  I can pad the fragile items, maybe affix them to the spinning discs more securely.  If they still fall off, they are already protected, at least somewhat.  I can practice posture, upper body strength, and control, so I can stay upright even if I pedal more slowly, more aware of obstacles and able to see a path ahead of me, rather than mindlessly bushwhacking with restaurant furniture.

Tonight I had grand plans for writing eloquently and profoundly on acceptance, grace, tribe, and friendship.  That will have to wait.  I hope the unicycle analogy at least gave you a laugh.  I need to remind myself to lighten up sometimes.  Not everything needs to be profound.  I can forgive myself a late blog post here and there.  I still care, and the writing still matters.  Now, off to find some bubble wrap…