Training My Better Angels

DSC_0535

First, Happy Mother’s Day to all!

So friends, what do the Better Angels of your nature feel like?  What do they do, how do they speak and act, especially when encountering those with opposing political views to yours?

A New Tribe

Yesterday I attended a skills workshop run by Better Angels, an organization I have admired for a while.  Their stated mission:

Better Angels is a citizens’ organization uniting red and blue Americans in a working alliance to depolarize America

  • We try to understand the other side’s point of view, even if we don’t agree with it
  • We engage those we disagree with, looking for common ground and ways to work together
  • We support principles that bring us together rather than divide us

On the garden level of a Lutheran church on a drizzly afternoon, we sat quietly in a big circle of folding chairs.  I noticed one black woman, one other Asian woman, and everybody else was white.  Most of us were at least Gen Xers; I estimated maybe one third were Baby Boomers.  It seemed about equal numbers of men and women.  Among the 30 or so participants, 6 of us identified as ‘red-leaning.’  The moderators set a clear and firm expectation that we all respect one another, and especially attended to those in the political minority.  As the facilitator explained the objectives and skills, people listened attentively.  Expressions and postures demonstrated eager engagement.  A sincere and almost sad, desperate longing for bipartisan connection permeated the air.

We were all there to practice listening skills to help one another feel heard.  Speaking skills would also be taught, to facilitate ourselves being heard by our counterparts.  Though I felt confident in these skills already, I looked forward to strengthening them in a new group setting.  When I saw we would do role plays I got super excited!  The method, designed by family therapist Bill Doherty, was brilliant—we paired with a same-color partner, and took turns playing blue and red, challenging ourselves to resist judgment, stay open, tune in to our own and each other’s whole presence, and imagine the minds of ‘the other side,’ inviting all of our whole selves to connect.  The central objective was to create an atmosphere of openness, non-judgment, and balanced, mutual engagement.

The Spark

Even before the activities started I thought, “I want to learn how to lead this.  I want to participate, to contribute in a bigger way.”  So when they invited us to stay afterward if we were interested in moderator training, I practically leapt out of my seat.  Turns out you have to apply—no problem—and good, they have standards, yay!  Once accepted, you complete about 15 hours of online training and a Zoom call with established moderators.  Then you commit to moderating three workshops in the coming year.  Woo hoooooooooo!  There are only 8 moderators in all of Illinois, all from north of I-80.  Better Angels holds firm a 50/50 ratio between red and blue volunteers, and disproportionally more blue folks apply, so I may have ‘competition.’  That’s okay—we’re truly all on the same team here!

Ready, Set, Wait–I’ Got This.

When I got home and opened the application, I hesitated a moment.  They seek, first and foremost, volunteers experienced in group facilitation.  Yikes, I don’t have that, I thought.  And yet I felt intrinsically comfortable in that group setting, imagining myself co-leading with relaxed confidence and grace.  Huh, interesting.  I own this communication skill set, as well as the ability to teach it—I feel eminently qualified for this role.  Where did I get that?

Part of the application required a condensed resume, so I pulled up my CV.  Maybe I’ll find something in here to make the case that despite my lack of group facilitation experience, I’m still qualified, I hoped.  I laughed out loud when I realized, I have been facilitating groups for ten years now—every month with my medical students, discussing topics like professionalism, medical errors, burnout, difficult patients, and interacting with industry, among others.  I’ve also conducted workshops teaching motivational interviewing, the quintessential skill set in open and honest dialogue!  In all of these settings it’s my job to make the environment safe for candid discussion, to model non-judgment and open, honest questions.  I lead role plays in which people take on both patient and provider roles to practice empathy for their counterparts.  I have written on this blog multiple times about how much I learn every time I meet with these groups.  No wonder I felt so at ease in the workshop yesterday, I’ve been doing this—training my and others’ Better Angels—for a decade already, and I did not even realize it.  How cosmic.

So my application is submitted!  I should hear in 15 days.

* * *

Friends, would you consider joining this group?  What are you curious about?  What makes you hesitate?  Who in your circles would be great at this work, and will you share this information with them?

Thank you for reading, and wish me luck!

The Optimist and the Cynic

DSC_0529

Are you an optimist or a cynic?

I consider myself to be, wholly and without question, an Optimist—with a Big O.

In The Art of Possibility, Ben and Roz Zander describe a cynic as a passionate person who doesn’t want to be disappointed again.

By this definition, cynics are not altogether hopeless and negative; they are simply wary and cautious based on past experience.  Still, I judge cynics and find them tiresome.  I reject their gloom and doom outlook.  Sometimes I really just want to throttle them.  In their presence I turn up my outward optimism to happy headbanger volume.  I can tell this makes them a little crazed—they see me as Pollyannish, idealistic, and naïve—and likely wish to strangle me, too.

And here’s the thing:  I also possess a deep cynical streak; one that can really overtake my consciousness sometimes.

Every day I campaign ardently to empower myself and those around me, pointing to all the ways we can claim our agency and effect positive change.  I advocate for using all of our kindness, empathy, compassion, and connecting communication skills, in every situation—take the high road!  Be our Best Selves!  And yet at the same time, a darker part of me, my shadow side, silently tells a contemptuous story of the forces we fight against.  I paint a sinister picture in my mind of impediments made of ‘the other’ people—the small minded, the pessimistic, the underestimating, unbelieving, rigid, unimaginative, distrustful, conventional, supercilious, and condescending themThey are not like usThey are the problem.

Of course this is not true.  It’s just a story I tell—a counterproductive and self-sabotaging story.  How fascinating.

Sometimes I tell this unsympathetic story aloud, out of frustration, impatience, and exasperation.  Sometimes I actually name people and label them all those negative things I listed.  It feels justified and righteous.  But then I feel guilty, as if my worse self kidnapped the better me and held my optimism hostage until I vented against my better judgment.  I wonder when my words will come back and bite me in the butt?  What will I do then?

I suppose I can only claim passion and disappointment.  Sometimes I let the latter get the best of me and allow shadow to overtake the light.  It happens to the best of us; I can own it.  There is no need to disavow the disappointment and disillusionment, the dissatisfaction with what is.  If I didn’t care so much—about patient care, public policy, physician burnout, patient-physician relationship, and relationships in general—I would not suffer such vexations.  And it’s because I care so much that I fight on, to do my part to make it better.  I stay engaged in the important conversations, even if I have to take breaks and change forums at times.

Yes, I, the eternal optimist, harbor an inner, insubordinate cynic.  While most of me exclaims, “Humanity is so full of love and potential!” another part of me mutters subversively, “Also people suck.”  Some days (some weeks) the dark side wins, but it’s always temporary.  The Yin and the Yang, the shadow and the light, the tension of opposite energies—that’s what makes life so interesting, no?  We require both for contrast and context, to orient to what is in order to see what could be. 

The struggle for balance is real and at times exhausting.  And it’s always worth the effort.

Humanity

DSC_0519

NaBloPoMo 2018: What I’m Learning

I have festered all day drafting this post in my head.  Procrastinating.  It’s still a jumble, so I’ll give it my best shot:

Donald Trump is a human being.  As much as I want to hurl epithets and lob rotten tomatoes at the television every time his face appears, or take a sledgehammer to whatever device I hear his voice on, I know these are unproductive responses to the emotions he triggers in me.  Breathe.  Must. Do. Better.

Ever since the 2016 campaign started in June of 2015, three and a half years ago already, I have felt an almost daily rage like nothing in my life yet.  I’m happy in some ways to report that it has not improved—I have not normalized this aberrancy of an administration.  But the constant animosity is not good for my health.  And the escalating divisions and vitriol between various groups of people, ever more visible on phone cameras and instant video, erodes our humanity every day.  I think I’m also increasingly sensitive to it all now.  On one hand I’m glad because awareness of humanity, and opposing those who diminish it, is good.  But again, it costs me.

Donald Trump is the personification of dehumanization (oh, the irony).  Some may feel this is an exaggeration, too strong a word to use.  It is not.  He is a hardened master of this insidious craft, and we are each capable of the same, whether we admit it or not.  It starts with making people abstractions—by seeing them, even very subtly, as less than whole people with feelings and needs equally important as our own.  Simon Sinek discusses it eloquently in his book Leaders Eat Last; you can read an iteration of his thoughts in this interview.  He describes CEOs like Jim Sinegal and Bob Chapman who, in hard times, gave employees raises and decreased workers’ hours, respectively, rather than laying anyone off.  I learned during a lecture, though I cannot find the citation (Boehm, 2015?) that only 17% of healthcare CEOs take the well-being of their employees into account when making decisions.  Sinegal and Chapman sacrificed some numbers to save people, Sinek says.  Too many leaders sacrifice people to save the numbers.  Turning people into abstractions is both akin to and a step toward dehumanizing them.

I have a friend who used to criticize people, ideas, or things by saying, “That’s (he’s) so gay.”  He would deny his negative attitude, deny that he was using ‘gay’ as a derogatory term.  He would also deny that he was biased against homosexuals.  I believe he would never treat anyone badly because they were gay, let alone commit any kind of hate crime.  But ‘being gay’ was a negative abstraction to him.  It was abnormal, something to be derided and shamed—to be scorned.  His objection to the idea of homosexuality made homosexuals, as a group in his mind, less than.  I think we all do this more often than we know.  I wrote about it last year, describing how doctors in different medical specialties talk about each other in pejorative stereotypes.  We dehumanize each other every damn day.

Brené Brown describes this clearly in her book Braving the Wildnerness:

Dehumanization has fueled innumerable acts of violence, human rights violations, war crimes, and genocides. It makes slavery, torture, and human trafficking possible. Dehumanizing others is the process by which we become accepting of violations against human nature, the human spirit, and, for many of us, violations against the central tenets of our faith.

How does this happen? Maiese explains that most of us believe that people’s basic human rights should not be violated—that crimes like murder, rape, and torture are wrong. Successful dehumanizing, however, creates moral exclusion. Groups targeted based on their identity—gender, ideology, skin color, ethnicity, religion, age—are depicted as “less than” or criminal or even evil. The targeted group eventually falls out of the scope of who is naturally protected by our moral code. This is moral exclusion, and dehumanization is at its core.

Dehumanizing always starts with language, often followed by images. We see this throughout history. During the Holocaust, Nazis described Jews as Untermenschen—subhuman. They called Jews rats and depicted them as disease-carrying rodents in everything from military pamphlets to children’s books. Hutus involved in the Rwanda genocide called Tutsis cockroaches. Indigenous people are often referred to as savages. Serbs called Bosnians aliens. Slave owners throughout history considered slaves subhuman animals.

Again, you may think that I over-exaggerate here.  What’s the big deal, you say, when surgeons say internists wear flea collars (stethoscopes)?  Or when Trump calls Mexicans criminals and rapists?  When he calls women dogs, Miss Piggy, and Horseface, you say, it has no real effect.  Sociology begs to differ.  It is a slippery slope from thoughts to words to action, and Donald Trump has poured oil on the Slip ‘n’ Slide by the bucketful.  Don’t believe me?  How else could we countenance forcibly separating toddlers from their parents when they arrive on our doorstep, fleeing violence and seeking asylum, sending the children across our country and deporting the parents, with no intention of ever reuniting them?  If that’s not dehumanization I don’t know what is.

Once again, Brené Brown says it much better than I:

Today we are edging closer and closer to a world where political and ideological discourse has become an exercise in dehumanization. And social media are the primary platforms for our dehumanizing behavior. On Twitter and Facebook we can rapidly push the people with whom we disagree into the dangerous territory of moral exclusion, with little to no accountability, and often in complete anonymity.

Here’s what I believe:

  1. When the president of the United States calls immigrants animals or talks about grabbing pussy, we should get chills down our spine and resistance flowing through our veins. When people call the president of the United States a pig, we should reject that language regardless of our politics and demand discourse that doesn’t make people subhuman.
  2. If you are offended or hurt when you hear Hillary Clinton or Maxine Waters called bitch, whore, or the c-word, you should be equally offended and hurt when you hear those same words used to describe Ivanka Trump, Kellyanne Conway, or Theresa May.
  3. If you’re offended by a meme of Trump Photoshopped to look like Hitler, then you shouldn’t have Obama Photoshopped to look like the Joker on your Facebook feed.
  4. When we hear people referred to as animals or aliens, we should immediately wonder, “Is this an attempt to reduce someone’s humanity so we can get away with hurting them or denying them basic human rights?”

When we engage in dehumanizing rhetoric or promote dehumanizing images, we diminish our own humanity in the process. When we reduce immigrants to animals… it says nothing at all about the people we’re attacking. It does, however, say volumes about who we are and our integrity.

Dehumanizing and holding people accountable are mutually exclusive. Humiliation and dehumanizing are not accountability or social justice tools, they’re emotional off-loading at best, emotional self-indulgence at worst. And if our faith asks us to find the face of God in everyone we meet, that should include the politicians, media, and strangers on Twitter with whom we most violently disagree. When we desecrate their divinity, we desecrate our own, and we betray our humanity.

So I resolve to stop participating in the erosion of humanity.  When I hear dehumanizing language from anywhere, especially among my own tribes, I must resist the urge to respond in kind.  I will look for opportunities to call it out.  It is so damn hard, I feel so often like a pressure cooker waiting for the valve to release.  So I must practice patience, kindness, mindfulness, deep breathing, and all of the habits I reviewed here yesterday.  I must find it in myself to always hold another’s humanity as sacred as my own, even (especially?) the people I despise the most.  It will be a lifelong exercise in discipline and agape love.  As the Obamas teach us, we must stay Fired Up, Go High, and Be the Change.  I can do this.  Donald Trump is a human being.