Even the ‘Oppressor’ Deserves Safety and Support

This weekend I reflected in gratitude at my LOH experience in the past year. After resonating with Dr. Suchman’s moving keynote at a physician health conference in 2018, I sought him out to express thanks. He encouraged me to apply for the program. Then he coached me twice on getting institutional support, something I had never done before. All through the program, he and Diane Rawlins, two of the best teachers I have had (and that is saying a lot), led us all through ten months of complex conceptual learning and skills practice. Even better, they helped us synthesize and integrate learning between sessions, applying concepts through practice in our natural habitats, knowing we could report back to the group to debrief and trouble shoot before heading back into ‘the trenches.’ LOH runs annual reunions, refreshers and mixers during which attendees from different cohorts can meet, bond, and both expand and tighten our community of lifelong learners. In the time of COVID, alum meetings have occurred about every two weeks over Zoom, from the comfort of our homes all across the country. The more I think about it, the more I wish everybody had this kind of safety and support—this loving learning lab and community—to acquire scary new skills that, when practiced, benefit many more people than just us learners.

I imagine this may be what participants in the White Men’s Caucus feel. Read all about it in Four Days to Change, which I started and finished in about three sittings. –No really, read this book. It provides a unique and profoundly important perspective on the true meaning of inclusion, that is, white men absolutely need to be included in leading and benefiting from systemic change for equity, not just passively doing the changing for others’ sake. During the Caucus retreat, white men are both challenged and supported to dig deep into their own privilege. Inescapable mirrors of truth and profound discomfort, and also of love and compassion, surround them for four days. They are expected to feel tremendous guilt and shame, both natural emotions that occur on the path of self-discovery and humility. But rather than weaponizing these feelings, facilitators love the attendees through them, shepherding them through the emotional (shit)storm to a place of self-compassion and forgiveness. This is where their outward humility, openness, and sincere advocacy for inclusion and diversity take root—because they experience it first hand from their teachers and peer learners. Leadership is hard enough, but leading initiatives in diversity, equity, and inclusion is a whole other dimension of complexity. How can we expect any leader, white male or otherwise (but white males especially), to do it well alone, without a core peer group willing to hold their feet to the fire with both love and conviction?

I wrote earlier this year, “Practicing inclusion INCLUDES the OWG (Old White Guy) ‘oppressor’!  If we talk only about him needing to include others, while we make him feel excluded himself, how can we ever expect to enroll him in our cause or even behave in the way we ask? We do how we feel. And when we feel threatened and marginalized, especially from a place of loss, we act accordingly.” 

Michael Welp writes in Four Days, “(My mentor) inspired me when he (said), ‘The only way to touch other white men is through love.’  His words have always stayed with me.  However, the overall pattern observed in my dissertation was that white male diversity advocates disconnected from other white men and drew most of their support from white women and people of color.  They were frustrated and angry toward other white men.” 

Imagine people of your own tribe, a tribe you may lead in good faith, suddenly confronting you about biases and prejudices that you never knew you had, telling you how you’re harming people all around the tribe, and that you have to change it all now, adopt a new set of beliefs and initiatives today, and they will accept nothing less than your complete and unquestioning compliance because you are simply in the wrong.  Would you respond better if they came at you with such accusations and demands, or came alongside you with a grave and critical invitation to curiosity and learning together, for the good of the whole tribe, yourself included?  Which approach is more likely to yield tangible results in the near term?  Which one is more likely to still engage you in the long term?

We can learn important lessons from addiction medicine.  Patients succeed in rehab with a lot of grit and commitment.  They also benefit from the unyielding support and dedication of treatment staff and various environmental safety precautions.  But relapse rates are high (40-80%) in no small part because the safety and support so crucial to getting sober in rehab too often simply do not exist in an addict’s natural habitat.  

The converse was found to be true among American servicemen who fought in the Vietnam War.  Up to 20% of them were found to be addicted to heroin while overseas.  But upon return, only 5% of those who recovered relapsed.  After rigorous study (by a well-respected woman researcher, whose results and report were initially questioned and even derided—but that’s for another post), it is now widely accepted that the environment plays a key role in our behaviors, habits, and ability to change.  Soldiers in Vietnam, as James Clear writes, “spent all day surrounded by cues triggering heroin use: it was easy to access, they were engulfed by the constant stress of war, they built friendships with fellow soldiers who were also heroin users, and they were thousands of miles from home. Once a soldier returned to the United States, though, he found himself in an environment devoid of those triggers. When the context changed, so did the habit.”

The system often dictates, or at least strongly influences, how we perceive, think, behave, and relate. And we are the system, every one of us. By assimilating to the dominant white male culture, even as we see ourselves as resistors, we perpetuate it. But when we resist by only opposing our white male counterparts, without also enrolling them in the resistance movement as equals, we also undermine our own progress. Everybody deserves the safety and support to do their own personal Reckoning, Rumbling, and Revolution, as Brené Brown describes in her book Rising Strong. Real positive change is grounded in vulnerability, humility, and courage. If we really expect our white male leaders to change in ways fundamental and profound enough to advance equity in any meaningful way, they need the safety and support to reckon and rumble with their resistance, their rage, their fear, culture, identity, relationships, memories, realizations—all of it—with people they can relate to and who can hold them up fully, who will not turn away from or against them. As I wrote last week, more and more I see that perhaps only other white men can truly do this.

To be clear, this post is not an apology for white male supremacy and the vast suffering this mentality has wreaked all throughout history.  I just think it’s important, and too seldom attended to, that white men also suffer in and from the culture they dominate.  And in order to really change this culture for the better, we all need to support one another, white men included.

Not Just Words

IMG_5293

Friends, it’s been another week of observing, processing, learning, and integrating.  Holy cow, I really need this vacation.  I need nature, time with family away from work, away from the news.  I need to take a breath.

Things feel different this time.  I think this cautiously; I allow it—hope.  Change will be incremental and slow, but I feel a real acceleration today.  Equality is an infinite game, and we who play to advance it find ourselves in a moment of palpable solidarity and purpose.  But what comes next?  What will the field look and feel like at the end of the summer?  In a year?  In ten years?  When my kids are my age? What progress will we look back and see, initiated in this movement of 2020?  How can we make this a turning point?

IMG_5367

Stories

First, we must seek to understand the scope and nature of the challenge.  For many of us this means listening.  “Facts don’t change our minds.  Friendship does,” James Clear writes.  We humans are not rational, logical beings at our core.  We change our minds when we can relate to someone else’s experience, and the best way to do that is to listen to their stories.

Here are some stories that moved me this week:

Reflections of a Token Black Friend by Ramesh A. Nagarajah:  I think back to when my friends never understood why I wasn’t allowed to play with water guns — or any toy guns, for that matter — when I was a boy. I’d be so excited to visit a friend’s house and use their airsoft gun in the backyard. I used to get so frustrated when my mom told us it was “too dangerous” for black boys to do that and that someone would mistake it for a real gun. When I was 16, 12-year-old Tamir Rice was shot and killed while playing with a replica toy airsoft gun. I realized my mom was right.  …I think of the way the black girls were treated as second rate in high school. Guys rarely tried to talk to them romantically, and if they did, others discussed it with an undertone of comedy. I never felt this way, personally, but didn’t realize until college that my silence was compliance. I was participating in denying dignity to the black women around me.

A passionate and powerful video by Kimberly Jones, author of I’m Not Dying With You Tonight, which is now in my queue.  Listen and watch to the end.  Embrace the discomfort.  Whatever you experience in these few minutes is nothing compared to what Black people have suffered for generations.  Then mull over her last sentence.

A heartfelt and important essay by Dr. Marie Ramas, on her role as a Black woman primary care physician during a pandemic:  Once again, as a healer working in a system seemingly based more on economics than wellness, I felt forced to make an impossible ethical decision. Then, I realized that the underlying question for me to answer was not whether I would treat individuals at the risk of my own self. Rather, I needed to pan out my scope of view and ask, “How can I help rebalance the scales of justice to reflect the inherent worth of the black and brown lives that I both serve and represent?”

Sensational six FB Humans of St Louis 1 of 7 June 2020

The Sensational Six:  Six Black women graduated from the pediatrics residency at Washington University St. Louis this month.   Follow the link to read the 7 consecutive posts about these remarkable women, and look for their mark on our future.  Their names are

Fehintola Olaiya, MD
Stephanie Diggs, MD
Frances Annan-Fohtung, MD
Mia Henderson, MD/PhD
Olivia Beaubrun, MD
Tobi Olayiwola, MD

IMG_5273

Connection, Action, Accountability, and Togetherness

The goal of all this seeking and listening, of course, is Connection.  The only way to get to shared humanity—true connection—is stories.  And the only way to stay in the infinite game fighting against structural racism is to play together, team members rotating on and off the field.  The metaphor of a choir holding the prolonged single note, strong and clear, by staggering each person’s breaths, applies here.

The team is huge—every one of us has a role to play and a contribution to make.  What Actions can we each take?  Here is a list of 75 to choose from.  Start now.  No action is too small.  Do it sincerely, consistently, and with integrity.

How will we hold each other Accountable?  Company after company declares their opposition and intolerance to racism.  “It’s all words,” as one Black woman told me bluntly.  We need metrics, goals, and transparency.  Medical schools must recruit more students of color.  Companies must promote more people of color to designated leadership roles.  Citizens must demand of our legislators to address systemic and institutionalized discrimination, to give it tangible consequences that motivate change.

Most importantly, we must do the deep work of ferreting out where bias hides in our institutions, understanding clearly how it impacts our practices for the worse, and then reworking our systems to eliminate, or at least moderate, those negative consequences.  The legend of the Boston Symphony Orchestra’s blind auditions can instruct us here.  We can claim success when we see people of color represented proportionally in leadership, policymaking, and all of the most influential and impactful aspects of our culture.

We have so very far to go.  But at least it feels, for the time being, that more of us have opened our eyes to the path ahead.  And rather than turning (running) away, we turn toward—Together.  We find each other’s hands and grab on, holding tight.  We take one tentative step, then another, and another.

If we keep walking, together, we will make progress.

Elephant to Elephant:  How to Change People’s Minds

 

Friends!!  If you read only one thing today, stop here and click on this link to James Clear’s essay on why facts do not change minds.  It’s very similar to Ozan Varol’s post of a similar title from last year.  That piece prompted a prolonged conversation on my Facebook page two months ago, which I described and shared here.

The Trigger

I’m thinking hard again about facts and changing minds now, as the number of new measles cases skyrockets not just in the US but around the world.  I’m so angry that we have to fight his war again—a war we had won as of 2000.  I’m so frustrated that because of the actions of a relative few, the health and safety of the very many and vulnerable are once again at risk.  I know my colleagues and many in the general public share my sentiments, and we often end up shaming and deriding our ‘anti-vaxxer’ peers.  We hurl facts and statistics at them, incredulous at their intransigence to the truth of science.

In the end everybody digs in, feelings get hurt, relationships suffer, and the outbreaks progress.

There is a better way.

James and Ozan (I imagine them as friends and so refer to them by first name) explain it eloquently in the posts I share here, and I really encourage you to click on those links.

The Metaphor

Personally, I return often to Jonathan Haidt’s analogy of our mind as an elephant (the emotional, limbic brain) and its rider (cognitive, rational brain).  We think, as rational beings, that our riders steer our elephants.  But psychology research and evidence tells us that the elephant goes where it wants; the rider rationalizes the path.  That is why facts do not change people’s minds—they are the rider’s domain.

Chip and Dan Heath, in their book Switch, take Haidt’s idea further in their formula for behavior change:

  1. Direct the rider (provide the facts, rationale, and method),
  2. Motivate the elephant (make the message meaningful on a personal, emotional level), and
  3. Shape the path (shorten the distance, remove obstacles).

It occurred to me recently that when I flood you with facts about measles and vaccines, I speak only through my rider.  You listen (or not) as both rider and elephant.  But as Simon Sinek describes eloquently in Start With Why, the elephant limbic brain has no capacity for language.  And facts, conveyed in words, have no emotional meaning or context.  So unless your rider is somehow really driving in this moment, my rider’s appeal will not move you.  Your elephant does not understand my rider, thus I cannot steer you where I want you to go.

The Approach

So how can I motivate your elephant?  If I’m using words, I can tell a story.  But the words of any story matter far less than the emotions the story evokes.  If I can relate with your own past experience, point you to a loss, a gratitude, or some shared connecting experience between us, then your elephant may hear me.  If I tell my story with honesty, authenticity, and humility, then my rider serves as translator for my elephant, communicating directly with your elephant.

But the most important connection between our elephants, if I really want to change your mind, is my presence.  Researchers agree that a vast majority of communication, up to 90%, occurs non-verbally.  Even if my rider interpreter tells a great story, my attitude carries the real message.  This manifests in my tone of voice, facial expressions, posture, stance, and all kinds of other subtle, nonverbal, subconscious cues—all seen and understood by your elephant, because they emanate from mine.  Even if my story tugs at your heart strings, you will defend your position if you feel me to be righteous, shaming, condescending, etc.  Elephants are smart; they know not to come out if it’s not safe.  And if my elephant is at all on the attack (see anger and frustration above), your elephant knows full well not to show itself.

It’s not the words we say or the things we do—it’s not the method that counts.  It’s how we are, how we make people feel—the approach—that gains us access to people’s consciousness and allows us to influence their thinking (which is really their feeling).

So I calm my rider and elephant first.  Deep breaths.  Then instead of my rider jumping off my elephant and charging at you with a wad of sharp verbal sticks, she sits back in her seat.  My elephant humbly ambles alongside yours on the savannah of community and (humanity), shares some sweet grass, points to the water hole where we both want to go.  I invite your inner pachyderm lovingly on a shared adventure toward optimal health for us all.  Rather than rush, berate, or agitate you, I wait.  I encourage.  I welcome.

James Clear writes, “Facts don’t change minds.  Friendship does,” and “Be kind first, be right later.”

My elephant fully concurs.

 

Some Facts, because I’m a doctor after all:

  • As of last Friday, May 3, 2019, there were 764 known cases of measles in the United States. According to the CDC, “This is the greatest number of cases reported in the U.S. since 1994 and since measles was declared eliminated in 2000.”
  • About 2/3 of patients are unvaccinated; 1/10 have been vaccinated, and the vaccination status of the rest is unknown.
  • 44% of patients are children under 4 years of age.

See this article in the Washington Post from today for more statistics.

For answers to frequently asked questions about Measles, please refer to the CDC measles FAQ webpage.

Please talk to your doctor if you are unsure about your risk.