Everyday Power and Influence

Wailea beach

If you wonder how physicians think and feel, about anything and everything related to medicine, healthcare, economics, parenting, relationships, and life in general, check out KevinMD, an expertly curated blog by physicians all around the world.  I recently read a heartening and important piece on gender equality in medicine.  A pediatrician husband wrote about the stark differences in assumptions about work-life balance for men and women, in “What Does Your Husband Think of You Being a Surgeon?”  Then I came across another article by a male cardiologist, whose wife is also a physician, entitled, “The Gender Gap in Cardiology Is Embarrassing.”  Both men’s wives delayed their medical training, and these husbands bore witness to our culture’s implicit gender bias against their life partners.  I strongly encourage you to read both pieces; they are short and poignant.

—- Please click on the links and at least skim the articles, before continuing here. —-

Now, consider how much more weight and influence these pieces carry, simply because they are written by men.  If you find this difficult, imagine your internal response if they had been written from the women’s perspectives.  Which position is more likely to evoke, “Hmm, interesting,” as opposed to, “What are these women whining about?”

When we consider advocacy, it’s fair think of it as those with more power and influence using these advantages to champion those who have less.  Sure, the less powerful and influential can and do advocate for themselves, but without allies among the advantaged, the message and movement stall and stutter.  Consider slavery and the Civil Rights Movement.  If it were only ever black people advocating for themselves, what would the American racial landscape would look like today?  Think about women’s rights.  There is a reason the United Nations launched the HeforShe campaign.  Self-advocacy is required, but sorely inadequate, to lift people out of oppression.  And let’s be clear: oppression takes many forms, which we often fail recognize or acknowledge.

I have a fantasy about patients advocating for physicians.

I imagine Sally and John*, two friends communing at their favorite coffee shop, one of their regular meetings of mind and soul.  The conversation veers toward healthcare, and Sally starts ranting about how physicians don’t care about patients anymore.  They’re only in it for the money, having sold out to pharma and industry, and they think of themselves as second only to God him(her)self, exercising control over patients’ lives with little regard or actual caring.  In this coffee shop scenario, I as physician have no power or influence.  If I sat there with them, trying to explain how ‘the system’ drives wedges between us doctors and our patients, about how on average doctors spend twice as much time on administrative activities as patient care activities, how 50% of us report burnout, and how our suicide rate is up to 4 times that of the general public, I estimate that I’d likely be seen as whining and making excuses.  In this scenario, facing a (rightfully) prejudiced audience, my voice counts for very little.

Although physicians still enjoy a fair amount of respect and deference in society, our struggles, personal and professional, are still poorly understood by the general public.  I think people are even less cognizant of the insidious and profound detriment that physician burnout and depression have on patient care and the economy at large.  But when doctors describe our adversities to patients, I think we still come across as whining.  Knowing that I write this as a physician, what is your reaction?  Is it closer to, “You live at the top of the food chain, what are you complaining about?” Or rather, “Wow, what’s going on that so many doctors feel so badly, and how could we all help one another?”

Lucky for doctors everywhere, John is my patient and we have a longstanding, collaborative relationship.  He empathizes with Sally’s perspective, as he knows what she has been through medically.  He has also inquired about my work, and understands the systemic frustrations that physicians face in all fields.  Because they are such good friends, John feels comfortable challenging Sally’s skewed assertions.  He describes what he has learned from me, and explains earnestly that all doctors are not, in fact, swine.  Because he is her trusted confidant, she believes him.  Her attitude opens ever so slightly, and she is more likely to acknowledge how physicians and patients alike suffer from our overall healthcare structure.  John is, in this case, the strongest advocate for me and my ilk.

Whenever one of us stands up as a member of a group, and speaks up to our peers on behalf of another group—white people for black people, men for women, Christians, Jews, and Muslims for Muslims, Christians, and Jews, liberals for conservatives, physicians for patients, and vice versa in each case—we are all elevated.  Our mutual compassion and humanity are called forth to heal our divisions.  This is how personal advocacy, how everyday power and influence, works.

As a patient, you have more power than you may realize.  I bet most people don’t necessarily feel adversarial toward doctors.  But they probably don’t necessarily feel allied, either.  What can you, as a patient, do to bridge this gap?  How else could we all, physicians and patients alike, create that essentially healing inter-tribal connection?

*Hypothetical friends

Two Buttock Riding

 

Continued from last week…

My objective for the coaching session was to figure out where I really want to put my energy for the foreseeable future.  I felt essentially torn between my paraprofessional activities (writing and speaking on physician health, patient-physician relationship, bridging silos in medicine) and my nascent political activism (community involvement, calling and writing to Congress, thinking of running for office someday??).  It felt like I should choose, and yet something told me they could be integrated.

Highlights from the call:

What is your goal for the end of this session?

Clarity and direction; movement.  Readiness to act.

How close are you already?

85-90%

How will you know when you have it?

Hard to describe…  It will be a dual certainty, like choosing furniture, knowing whether I like a person: cognitive and visceral.  It will feel decisive.

How are you feeling now?

Overwhelmed, distracted.  [Recall Doug the dog, in the movie, “Up”—Squirrel!]  OMG there is too much to keep up with: Healthcare, Russia, immigration, refugees, border security, Russia, EPA, what-the-hell-did-he-just-say-and-what-the-hell-does-that-mean?, racism, misogyny, intolerance, Russia, free speech, NIH funding, science, climate change, women’s rights, the Persisterhood, congressional seats up for grabs across the country, and oh yeah, the rest of my actual life.  Every day five new things to look up, articles on both left and right to compare notes, filtering facts from spin, trying to stake independent and educated positions backed by evidence!  GAAAAHH!

What would happen if you didn’t do that?

I do what do, spend hours a day reading and trying to engage in discussion (in person and on social media), in order to be credible in my conversations, to engage from a place deeper than superficial rhetoric or simple emotional reactivity.  My big fear: If I don’t do it, I will become one of those loud-mouthed, uninformed ranters who has no evidence for my broad-brush, oversimplified generalizations and ad hominem attacks.

What is the 98% truth about that?

Not likely to happen.  That’s just not me, I don’t do that.  I always look for evidence to back up what I say, and when I don’t have it, I own up.  If I don’t know what I’m talking about, I listen more and ask more questions, or I don’t engage until I have something useful to contribute.

And the 2% truth?

There is still a risk.  I may spew sometimes—when I get triggered and e(motionally)-hijacked.  I feel particularly susceptible right now, with all of my core values and our generation’s social progress seemingly under attack.

AND, I never live here.  I may wallow a few days (1-2 weeks, max), stewing in cynicism and resentment.  But I always rise up, usually with the help of others, with writing, and with time.  I always come out having learned something, and resolving to apply the learning (usually about myself and my relationships) to whatever comes next.

***

Insights gained:

I’m okay.

In reviewing my time spent on my screens each day, I realize most of it edifies me and connects my mental dots of current events, social science, and personal meaning.  I know not to spend time on baseless rants and otherwise rhetorical opinion pieces.  I choose articles with links to data, history, and primary sources, and ones that challenge my thinking or oppose my positions (sometimes).  I look for nuance, complexity, examples of collaboration and compassionate leadership.  This is what I spend my time and energy on; it broadens my perspectives and integrates the knowledge and ideas I already have.  It fosters my own creativity and philosophy.  This is who I am.

It’s the blog.

This is what I want to spend my energy on.  It’s my platform, my thing.  All the paraprofessional stuff I do was born of this: What gives doctors meaning is the relationships we get in our work—mostly with patients, but also with one another and society at large—status, respect, contribution.  Physician, wellness/resilience, the intersection of health and leadership, bridging silos (physicians, nurses, pharmacists, insurers, hospital administrators)—it’s all about relationships.  And, so is politics.

Therefore, I will use this blog for all of it. I can share my letters to Congress.  I can continue to write about physician-patient relationship.  I know I have written about this before, but somehow it required some reinforcement:  It’s all connected, and it’s all me.

FEAR.

Of course, that’s what really holds me back (yup, written about that before, too).  Fear of attack, rejection, overwhelming engagement obligation and getting sucked into negative, counterproductive exchanges with strangers.  Fear that I have nothing useful to say.  Someone else has already said it better and reached more people.  Who am I to think that my words matter?  It’s all so paralyzing.

I got this.  

I’m ready.  It’s time.  Because: Nothing I say or write, at work or on Facebook or anywhere, is anything I would not say or write in public.  Integrity is important to me—to be the same person in private that I am in public.  I’ve been practicing, and getting better, as evidenced by the civil exchanges I facilitate on my Facebook page (which I will also share more of), bringing together friends from different walks of life in meaningful conversation.  We exchange important ideas, always concluding cordially, all relationships intact and even, I daresay, strengthened.

And, my blog is my space.  I get to manage who comes on (into my house), and I make the rules for how we engage (no poop flinging).  I don’t comment on public sites like Washington Post or New York Times, or large Facebook groups (usually) because that is like leaping into a flash mob of the worst kind.  There is no meaningful exchange or benefit for anyone.  Here, threads can be more personal, meaningful, and transformative.

***

New Goals:

Shift the Boundaries.

I can push my fearful limits and present myself more confidently to the world.  I can choose to plant more color and texture in my front yard.  I can also dig it up and throw it out if I realize it clashes with the house.  It’s all good.  And I must also mind the costs, especially to my family.  So, I can bring them closer by putting the screens out of arms’ reach when I’m with them.  Easier said than done, and definitely worth the effort.

Focus on the WHY.

It’s all about cultivating productive, contributory relationships–first with myself, then with others, and then between all of us, for more peace, love, and joy for us all.

Publish Weekly.

If this is where I want to put my energy, then I want to have something to show for it.  Plus, it’s therapeutic.  Writing calms me, which I need now more than ever, as you can see.  For now I can stop chasing conference presentations, formal leadership roles, Daily Actions to prove I am an engaged citizen.  I can simply write when I am moved—and I am always moved—and share it here.

See you next week!

 

Getting Past ‘You Suck’ as Dialogue

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Hello again friends, and Happy New Year!  It feels good to be back.  Diving right in with long form again…

This recent article from Wired got me thinking (again), there are so many layers and moving parts to healthcare reform, that no one player stands to lose all or benefit all from any changes.  And yet so much of what we read and hear has an, ‘it’s so simple, they just don’t care about you, but I do’ tone.  The piece describes why insurance companies, who may have advocated most fervently against implementing ACA regulations, actually have a stake in maintaining its current status.  Nothing in our healthcare system is black or white, all good or all bad.

So when I see politicians (and friends) speaking and writing in oversimplified sound bites, and vilifying a whole group (all liberals, all Republicans) over one aspect of their point of view, it really frustrates me. That is exactly the opposite of productive dialogue.  It just makes people stop listening, because they don’t feel heard or understood.  So they have no incentive to hear or understand you.

Many use the car insurance analogy to explain health insurance.  It’s not exactly parallel, but it makes some sense.  The law requires every car to be insured.  (Drivers of) cars that don’t violate traffic law get lower premiums, the longer they stay ‘safe.’  The more traffic law violations, the higher the risk, the higher the premium.  I have an actuary friend, who works for a health insurance company, who advocates, in part, for higher premiums for those who ‘use’ the healthcare system more—like the higher risk cars (drivers).  I understand this logic.  But this idea of making older and sicker people, and women pay more, just because they ‘use’ the system more (and thus financially speaking cost more), does not sit well with me.  People are not cars.  Not everybody maintains their cars well.  But poorly maintained cars do not necessarily lead to increased accidents and traffic law violations.  Poorly maintained health often leads to a human body’s multi-car highway pile-up equivalents.

My friend advocates for insurance coverage for catastrophic care (also aligned with the car insurance model), but not necessarily for preventive or primary care.  There are different ways of ‘using’ the system. If you get preventive care, like recommended cancer screening and annual exams, it may cost more at the time. If you seek help for your back pain early, from your PCP, chiropractor, and physical therapy, that costs money.  But if these early interventions prevent future, more catastrophic and costly outcomes, should we really penalize those who make them?  Illness and infirmity come with age.  So, often, do fixed incomes.  Is it right to make our elderly pay more for their care?

There are costs and benefits to care other than money, which is where health insurance and car insurance diverge sharply, in my view.  I know they are harder to quantify and assign, but they matter.  That secure feeling that I can get care when/if I need it, that my children and I have access to professionals dedicated to my health and well-being, a sense that in our society, I matter just as much as the next person, regardless of my net worth—these things all matter.  Each individual’s health or illness contributes synergistically to the health or illness of a society.  A mother’s depression, untreated and uncontrolled because her health plan does not cover mental health services, can negatively affect every aspect of her and her children’s lives, emotionally, physically, financially, and socially.  We cannot only look at healthcare on dollar spreadsheets of ‘use.’

Maybe it’s about priorities and philosophy—ideology?  Do we feel all people have an equal right to equal care, or do we differentiate what people deserve based on particular group memberships or other characteristics?  Do we feel we should only be responsible for ourselves, or are we called to look out for one another?  I personally believe in equal access to care and ‘look out for others as yourself.’

I also believe that people need to understand–personally and concretely–that everything does cost money, we all pay for one another’s use (and disuse, and misuse) eventually, and more care is not necessarily better.  So I understand and partially agree with my friend’s argument that people need to have ‘skin in the game’ to control overuse of services for no benefit.  One great example is end of life care.  I like this article from Fobres, which describes the conundrum succinctly:

According to one study (Banarto, McClellan, Kagy and Garber, 2004), 30% of all Medicare expenditures are attributed to the 5% of beneficiaries that die each year, with 1/3 of that cost occurring in the last month of life.  I know there are other studies out there that say slightly different things, but the reality is simple: we spend an incredible amount of money on that last year and month.

Dr. Susan Dale Block, Chair and Director of Psychosocial Oncology and Palliative Care at the Dana Farber Cancer Institute and Brigham and Women’s Health Care, recently shared some data with her colleagues.  In the Archives of Internal Medicine, a study asked if a better quality of death takes place when per capital cost rise.  In lay terms … the study found that the less money spent in this time period, the better the death experience is for the patient.

 
Cost, longevity, quality of life, quality of care, value, perceptions, public health—these and other aspects of health and medicine are all inextricably enmeshed, though definitely not integrated.  Any decisions about one must be made in the context of all the others, carefully, transparently, and honestly.  Whenever we hear, ‘if we just do this, everything will be better,’ red flags should fly.

I wrote the first draft of the paragraphs above on my Facebook page.  I ended the post with, “So let’s each educate ourselves on the facts, as well as we can, and try to look at the big picture. It’s so messy.  And it’s what we’ve got, so let’s deal with it–with maturity, patience, professionalism, and equanimity.”

Another friend, a fellow liberal, commented, “This has nothing to do with healthcare. It’s about reducing taxes on the wealthy, reducing benefits for the poor, and denying the democrats credit for anything good. If they actually cared about healthcare, they would fix the obvious problems with the ACA. And because the ACA was the republican plan, they will continue to tie themselves up into pretzels to disown it and put something else in place. That being said, I hope the American people continue to demand access to affordable healthcare for all. It’s a right, not a privilege.”

I had to reply: “(My friend,) I understand your point of view, and I share your passion for equality.  But your statement exemplifies exactly the broad brush, ‘you suck’ attitude that I see holding us all back.  I refuse to believe that all Republicans are only motivated by making the rich richer, and that none of them care anything about the poor, as so many of us on the left say.  We must extricate ourselves from this destructive narrative and learn to hold space for everybody’s complex views and experiences.”

My point here is that nothing is as simple as we’d like.  It’s so much easier to blame those who disagree with us for being stubborn, selfish, or evil, than to cope with the discomfort that our system is deeply flawed, there are no easy answers, and our fundamental philosophical differences make it that much harder to agree on the best way forward.  And yet, this is what we are called to do.  It’s up to each and every one of us to change our language.  Each of us has, I believe, the opportunity and the responsibility to create an environment in which open, respectful discussion and debate are the norm, rather than echo chambers and verbal warring.

I am only one person.  I have no designated leadership titles or widely visible platform.  But my words have power.  So do yours.  Please use them wisely.